Warranty
Hammerton, Inc., (“Hammerton”), offers the Lifetime Limited Warranty on its Hammerton Studio products as described below.Hammerton warrants to the original purchaser that Hammerton Studio products are free of defects in workmanship and materials. This warranty applies for the lifetime of the original purchaser, for residential use only. With the exceptions and on the conditions stated below, should any product fail, Hammerton, through a Hammerton Authorized Dealer (an “Authorized Dealer”) or directly, will repair or replace it with the same or a similar product free of charge or will refund the purchase price (at our sole discretion).
This Lifetime Limited Warranty does not apply to:
- Outdoor finishes that are not AAMA 2604 or 2605 rated.
- Translucent finishes. These finishes (Satin Nickel, Oil Rubbed Bronze, Gun Metal, Heritage Brass) have a Five (5) year limited warranty. See our Five Year Limited Warranty below.
- LED components. These components have a five (5) year limited warranty. See our five year Limited Warranty below.
Five Year Limited Warranty
Hammerton warrants the original purchaser that its 5 Year Warranty Products are free of defects in material or workmanship for the period of five (5) years from the date of original purchase from Hammerton (the “5 Year Warranty Period”). This warranty applies only for the original purchaser, for residential use only. With the exceptions and on the conditions stated below, should any of its 5 Year Warranty Product fail during the 5 Year Warranty Period, Hammerton, through an Authorized Dealer or directly, will repair or replace it with the same or a similar product free of charge or will refund the purchase price (at our sole discretion).Warranty Procedures and Conditions
In order to obtain warranty service, the user must contact Hammerton to request a warranty claims form. Hammerton will determine if the product will be inspected on site or returned to Hammerton. Hammerton warrants any replaced or repaired products for ninety (90) days after shipment or through the end of the applicable warranty period, whichever is longer. All products or parts that are replaced become the property of Hammerton. The warranties set forth above:- Do not apply to ordinary wear and tear or for damage caused by accident, lack of reasonable care, water damage, flooding, fire, explosion, earth movement (including earthquake), improper installation, improper lamping, alteration or abuse.
- Apply only to Hammerton Studio products purchased directly from Hammerton or an Authorized Dealer (see our website for a list of Authorized Dealers). You may be asked for proof of purchase from an Authorized Dealer, so please retain your receipt.
- Are valid only for the original purchaser and are non-transferable.
- Are valid only in the United States.